Neptune Systems - DOS | Dual Pump Fluid Delivery and Dosing System

filler

Price:
Sale price$404.94
Stock:
In stock (2 units), ready to be shipped

Description

DŌS :: DOSING AND FLUID METERING SYSTEM

Multi-purpose dosing and fluid delivery system of uncompromising quality combined with the simplicity of Apex Fusion software wizards for operations such as: 
- 2-Part Dosing (Calcium and Alkalinity) 
- Other Additives Dosing 
- Automatic Water Changes 
- Micro-Quantity Dosing 
- Delivery of Liquid Foods and Supplements

The DŌS connects to any Apex via its AquaBus connection. The true versatility and functionality of the DŌS come to life via the software wizards built into Apex Fusion. This takes dosing to a whole new level in terms of ease of use as well as functionality when compared to standalone dosing systems because the DŌS is part of your Apex ecosystem. Not only can you integrate it into other operations and devices you have configured, but we also will be continuing to expand on its capabilities as time goes on via software updates to Apex Fusion.

2-PART DOSING MADE EASY 
The #1 reason people purchase a dosing system for their aquariums is for consistent and easy dosing of 2-part solutions (calcium and alkalinity) to their reef tanks. The most common method for doing this today is to use standalone dosing pumps and run them on a timer using seconds or minutes to determine how much to dose.

MICRO-DOSING OF ELEMENTS 
If you need to dose tiny amounts of a particular solution, element or other fluid (like vodka dosing or Zeovit systems), the DŌS is the perfect solution due to its precision controlled stepper motor. This ability to control pump movement in such a refined manner means that you can dose all the way down to 0.1ml at a time!

Note: You cannot use vodka or any other alcohol-based product in the DDR, If you are wanting to use the DOS to add an alcohol base product to your tank you will need to use a suitable container.

PRECISION 
With the stepper motor pumps on the DŌS, you have precise control each time you dose. And, you are guaranteed it will stay calibrated pretty much forever. On the other hand, with the standard DC motor pump found in most dosing systems, it cannot dose small quantities with ongoing accuracy and consistency. They also require ongoing calibration to account for the wear of the motor and the mechanisms. When pumps fall out of calibration, they dose either too much or too little – never a good thing considering an overdose to a tank will often be its demise.

VARIABLE SPEED PUMPS 
One of the great features of the stepper motors on the DŌS pumps is that they can be driven at various speeds depending on the purpose for which they are being used. For instance, dosing of vodka may require the slowest possible rotation while a water change use requires a much higher pump speed. The best part is that Apex Fusion wizards automatically select the proper speed based on the use and because of the stepper motor, accuracy is not compromised even at the higher speeds.

GEARING AND DRIVE MECHANISM 
The DŌS uses a direct drive mechanism that will not slip, it will not strip, it will not grind to a halt. On the other hand, many other peristaltic dosing pumps used for aquariums have gears that can (and do) strip. Or, worse yet, some pumps work by using the friction of rubber rollers on the smooth metal motor shaft to make the pump spin. Foreign matter like salt creep, additives, etc. often gets into the drive mechanisms of these pumps and makes them fail or pump unknown amounts.

LIFESPAN 
The stepper-motor in the DŌS has a MTBF (mean time before failure) of 5000 hours. Other systems with brush-driven DC motor pumps have lifespans measured of just a few hundred hours of use. This means the pumps on the DŌS may have up to as much as 12x the lifespan of others.

LARGE, SECURE TUBING CONNECTIONS 
Leak-proof fittings are very important, not just because of the possibility of leaking fluid, but also because the leaking of air into a line would cause the pump not to meter the correct amounts. The pumps on the DŌS have sure-fit compression fittings that are virtually leak-proof. Contrast this to other dosing systems on the market that still use dual-barbed fittings that commonly split the tubing and cause leakage of fluids or air.

SIMPLIFIED INTERFACE 
Though nearly all interaction with the DŌS will be done through the graphical user interface on Apex Fusion, there still is a need simplified user interface on the DŌS itself. This is accomplished using a multicolour indicator for each pump to show its status as well as a button to be used for priming the pump or for use during a calibration process.

AQUABUS CONNECTION TO YOUR APEX 
The DŌS easily connects to your existing Apex System via an AquaBus cable. All configuration and control of your DŌS are done through the Apex Fusion interface on your phone, tablet, or computer from at home or anywhere in the world! And, because there are two AquaBus connections, you can daisy-chain up to 10 DŌS systems together.

ACCESSORY PORT 
The DŌS has an accessory port that will enable it to be connected to upcoming optional accessories like the DDR – Dual DŌS Reservoir. This accessory has two separate 2-litre cylinders for holding your additives. It also has optical sensors at the bottom that tell the Apex when it is time to refill and it then can send you an email or text alert.

QUIET OPERATION 
We understand that aquariums are supposed to be serene. And noisy pumps often ruin that mood. So our engineering team has taken extensive steps both in how the pump operates as well as the enclosure design to ensure that the DŌS system is one of (if not) the quietest dosing systems on the market for the fluid volumes it delivers.

STYLISH YET FUNCTIONAL DESIGN 
The DŌS was designed to compliment your aquarium – not just be a box that holds pumps. Its attractive enclosure has the pumps rotated at an outward angle to allow for the tubing to be routed with no chance of kinking, even when placed on a shelf. The DŌS are also designed for stacking and they can be daisy-chained together via the AquaBus ports.

Specifications: 
Size (Approx.): 9.5″ x 5″ x 5″ | 24.13 cm x 12.7 cm x 12.7 cm
Weight (Approx.): 4 lbs | 8.8 kg
Lift Height: 24 feet (minimum at MSL) 
Suction Height: 24' | 7.32 m 
Flow Rate: Variable (0.1ml – 250ml/min) 
Power Requirement: 110/120V or 220/240V 
Requires: Apex, Apex Lite, or Apex Jr.

* Information as per Manufacturer

PLEASE NOT WE DO NOT SHIP IN THE CITY OF WINNIPEG - PICKUP ORDERS ONLY - SEE YOU IN THE STORE

How do I place an order online?
You can shop and purchase fish, inverts and corals here. Create your account or sign in with your Email and Password. When you find what you like, just click Add to Cart. Everything you see is available for sale unless it states Sold Out. When you’re finished, proceed to the Checkout page.

What happens after I submit my order online?

  • Your order goes into a queue for processing.
  • We call you in 1-3 business days to let you know when your order is ready to ship. 
  • You set the shipping date so you know when your order will arrive. 
  • We send you a tracking number via email. 
  • You receive your order and acclimate livestock according to instructions in your box.
  • Call or email us with any questions or issues.

How do I get my order once it is shipped?
The day your order ships, you will receive an e-mail containing your CanPar, Purolator, UPS, Fedex, Loomis Express tracking number or WestJet airway number.

Someone must be available to receive it at the either the CanPar, Purolator, UPS, Fedex, Loomis Express or WestJet facility to prevent livestock from being exposed to the rain and/or extreme temperatures.  Photo Id is necessary for WestJet order pickup at a designated WestJet facility.

How are livestock orders packed?
We pack only healthy livestock specimens with care and expertise. Using a combination of things that can include styrofoam coolers, cardboard boxes, heat packs, cool pacs, bubble wrap and styrofoam peanuts. We separate fish, inverts & coral into separate boxes. Packaging size depends on the amount ordered. There are no order limits. We can accommodate any size and will adjust simply by adding more packaging. Each specimen is placed in its own thick plastic bag(s), with more than enough water and oxygen to make its trip.

How do you ship fish, inverts or corals?
We ship via CanPar, Purolator, UPS, Fedex Priority, Loomis Express Overnight or WestJet, the best way to ship livestock.
What happens if my fish, invert or coral dies during delivery?
On rare occasions, livestock may die during shipping. Into the Blue has an Arrive Alive Guarantee, so any fish, invert or coral
that doesn’t make it alive will be replaced. Please read our Arrive Alive Guarantee & DOA Policy below for more information.

Do you ship internationally?
No. Into the Blue only ships within Canada.

Can you hold my items?
Yes, once payment is received, Into the Blue is happy to reserve your items in case you want to add more items from a future update. We can hold fish, inverts or corals for typically up to 1 week. We are also able to hold livestock so that it can be shipped out on a date most convenient for you.

What payment methods does Into the Blue accept?
We accept MasterCard, Visa, Amex, Apple Pay, Shopify Payment

Does Into the Blue have a retail store? Where is it?
Yes. Our retail store is located at 156 St Anne's Rd, Winnipeg, Canada. If you would prefer to pick up your order, simply contact us for details at 204-963-8663.

Availability

Because there are many factors affecting the availability of aquatic life, not all species are available at all times. New shipments arrive at our facilities weekly, and every day specimens that have successfully passed our health examination become available.

Substitutions

We work closely with our customers and suppliers to ensure you get exactly what you order. We will not substitute a size or species if your selection is unavailable. If your selection is unavailable or out of stock, simply call to discuss alternatives with one of service specialists.

Returns

  • The shipping container you receive will include a packing slip which contains the size and quantity of aquatic life that has been billed to your account. If this packing slip differs from what was received, please notify us by phone at 204-963-8663 or e-mail at team@intotheblueeco.ca
  • Because of the complex packaging procedures for all aquatic life and our primary concern for the health and well-being of all specimens we offer, we cannot accept any returns of any aquatic life. Please make your selections carefully.
  • By making a purchase through our website you are agreeing to our policies. At Into the Blue we make every effort to ensure you only receive happy and healthy livestock. Due to the sensitive nature of living fish, inverts and corals, sometimes they may not survive shipping. We have a less than 5% DOA rate.

Arrive Alive Guarantee*

(*All of these conditions must be met or guarantee is void)

  • Guarantee begins on the date that your shipment arrives.
  • You must be present at the time of delivery to accept and sign for the package
  • If the shipment is rejected for any reason, the guarantee is void.
  • Proof must be provided; if your fish, invert or coral dies, becomes unattached or goes missing. 

Arrive Alive Proof Method

  • Take a picture of the livestock in question in the bag as well as out of the bag on a white background. 
  • Send an email with the uploaded pictures to team@intotheblueeco.ca within 24 hours of delivery for credit. 
  • Guarantee requests that do not have photos attached at time of submission will not be processed. 
  • We will review your submission and issue the appropriate credit via your email within 3 business days. 
  • If part of a Reef Package dies, we will credit you a prorated amount of the price of your reef package. 
  • Discarding the coral, invert or fish that died without Into the Blue’s authorization will void your guarantee.
  • We do not re-issue credits for product purchased with store credit.

We are confident our livestock will thrive in your system if provided the proper saltwater environment. This includes water chemistry, compatibility, and tank setup, all of which are the hobbyist's responsibility. We reserve the right to request the dead animal be returned to our store with a water sample. Deaths due to incompatibility or jumping out of tank are not covered under the guarantee.

DOA Policy

  • Into the Blue does not issue refunds; only replacements. If the same or similar item is not available we will issue a store credit.
  • For DOA claims, a clear picture of the dead coral, invert or fish must be provided within 24 hours. For specific details, see our Arrive Alive Proof Method.
  • Replacements are included in future orders (shipping to be paid by the customer). Into the Blue does not ship out single livestock replacements.
  • Into the Blue is not responsible for any delays due to carrier and/or weather complications. In such cases there will be no guarantee on live arrival.
  • Shipping costs are non refundable.

Into The Blue is now also Winnipeg’s premiere fish, coral, equipment and dry good delivery service!

Let Into The Blue help you shop from home. Give us a call at (204) 963-8663 where can answer any questions, give advice, and tell you what we have in stock which isn’t on our website.

Our delivery days are Mondays and Tuesdays between 9am and 12pm

  • We can also email or text pictures of fish, corals and inverts.
  • Running low on fish foods?
  • We have frozen, bottled, and dried flakes and pellets.
  • Need RO or saltwater? We deliver that too.
  • We have stock for media like carbon, GFO, Purigen and bags.
  • We also have magnesium, calcium and alkalinity additives to keep your corals happy.
  • We keep a variety of coral frags that we can send photos of and our selection of advertised corals will be expanding in the next few days.
  • Due to an increase in call volume, we may not be able answer your call, but please leave your name and number and we will call you back as soon as we can.

Free delivery to your door within the city limits on all orders over $50.00 or $10 delivery fee!

How Bidding Works:

  1. Normal Bid - The amount you bid is the amount you are going to pay if you win the auction. Everyone can see your normal bid. The minimum bid for others will be your normal bid + incremental.

  2. Proxy Bid - The auction will automatically bid on your behalf up to the maximum bid that you set. Proxy bids are hidden to others. Only you can see your proxy bid. Tip: This option is less time-consuming, freeing you from having to be in front of the computer to participate in the auction, all while setting a ceiling for what you are willing to pay.

  3. Reserve Bid - There is a minimum selling price in place for all auction items.

Winning Bid:

  • The highest bid wins. For instances, where there are multiple bids in the same amount from different users the proxy bid wins (proxy bid > normal bid).
  • An email will be sent to notify you of all winning bids.

Payment:

  • You are given 24 hours after an auction has ended to pay by logging into your account to pay for your auction items. After 24 hours the item will move onto the next highest bidder
  • We understand life happens, but consecutive non-payers will be banned from our auction. Non-payers drive up prices, waste others time, and ruin the experience for other bidders.
  • We will always contact you first before taking such a drastic action. But failure to respond to us in the time given will get you banned.

Shipping:

  1. There is no free shipping for auction items alone. Auction items can be combined with non-auction products

    We do not allow combining auctions from different weeks into 1 ship out.

  2. Local Pick Up: Local pick up is certainly an option. Please check our open hours on our website for details. We will hold orders for a total of 7 days before a refund is issued and the item is lost.

We do not refund or credit shipping costs. Credit, or any other additional discounts do not apply to auctions.

Rules:

  • Must have a registered account, valid phone number, and be logged in to bid.
  • Auction rules and policy are subject to change at any time at our discretion.
  • All sales are final and no cancellation is allowed.
  • Fake email or phone numbers will have their bids/accounts deleted without warning.
  • If you are found to be in violation, your account will be deactivated and your bids will be deleted. We monitor every round of auction.
  • We are not responsible for errors as a result of server downtime, site errors, and technical glitches. We reserve the right to cancel any sale for any reason.

Payment & Security

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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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